Groups and collections
Your group library is every Facebook group SocialSgnl can watch. Collections are named sets you can point an automation at.
The library
The library belongs to you, not to a brand. Every brand draws from the same list.
Add groups two ways:
- Import your groups. SocialSgnl lists the groups you have already joined and you pick from them. This is the easy path.
- Paste links. Paste Facebook group links directly, one per line.
You have to join a group before SocialSgnl can read it
It sees exactly what you see, and joining is something you do on Facebook yourself.
Which account reaches a group
Every group belongs to the Facebook account that can see it. It is recorded when the group is added or imported, and you do not have to manage it.
This matters once you connect more than one account. The list shows whichever account the switcher at the top right names, and nothing else — there is one account control in the app, so two places can never disagree about which one you are looking at. Anything you add or import lands on that account.
An automation only reaches groups on its own account. If you expected a group to be watched and it is not, check that its account matches the brand's.
If an account needs reconnecting, its groups stay exactly where they are until you sign back in.
Collections
A collection is a named set of groups.
Useful when you want an automation to watch a specific slice of your library, and you want that slice to be reusable. Common ones: by city, by industry, by how promotional the group allows you to be.
A group can sit in several collections.
Collections have no settings of their own. An automation points at one and gets whatever is in it right now, so adding a group to a collection widens every automation using it.
Pointing an automation at groups
An automation takes its groups from any mix of:
- All groups
- One or more collections
- Individual groups
Choosing all groups means the automation grows on its own as you add groups.
Groups that are not earning their keep
Every post read costs credits, whether or not it turns into a reply. A group that is read on every run and never produces anything costs the same as one that produces constantly.
Home tells you when this is happening: "N groups are producing nothing", with the posts read and the credits they took. It only counts groups that have been read enough times to judge, so a group you added recently is never accused of failing before it has had a chance.
That row links to your automation, where Skip low-performing groups stops the spend without you unpicking anything. Skipped groups keep their history and stay in your library, and you can put any of them back with one click — which is why the row points there rather than at removing the group.
Two ways to fix it, and removing the group is only one of them:
- Remove it, if the people in it are never going to be your customers.
- Narrow what you say, if the group is right but your instructions are pulling in the wrong posts — the automation’s Custom instructions and its Minimum relevance setting both change what counts as a match.
Groups full of other businesses advertising are the usual culprit. They look busy and relevant, and almost nothing in them is someone asking to buy.
Removing a group
Removing a group stops SocialSgnl collecting new posts from it.
It also removes that group from any automation that named it directly. The confirmation tells you how many are affected before you commit.
Posts already collected stay in Leads. Clear them separately if you want them gone.